PBX
voxige also offers the features one would expect of a large proprietary PBX system such as - Voicemail (both through your phone and via voicemail to email). You can also personalise the prompt by recording your own messages.
- Dedicated conference lines can be provided for your business and customers to have private conference calls. As with all of our services, any internal calls to these conference numbers are completely free.
- Call Queuing
- Call Detail Records
- Hunt Groups allowing you to allocate a group of people to one number - either using simultaneous ringing and in a sequential manner.
- Call Transferring. Calls can be transferred both blind or be introduced between any internal extensions, as well as to external numbers.
Advanced PBX Functionality: voxige can facilitate tasks that may be more difficult to achieve using traditional phone networks:
Incoming phone calls can be automatically routed to your VoIP phone, regardless of where you are connected to the network. Take your VoIP phone with you on a trip, and wherever you connect to the Internet, you can receive incoming calls.
Call center agents using VoIP phones can work from anywhere with a sufficiently fast Internet connection. Incoming calls can be temporarily routed to any other number of your choosing - such as a mobile phone when you are out of the office. Time of day routing. Calls can be routed to different numbers, and hunt groups modified depending on the time of day and the day of the week.