PBX Functionality
voxige offers most of the features of the high end bespoke systems to the small business, providing the same benefits of cost savings and enhanced productivity. The voxige Virtual PBX is ideally suited to small and growing businesses where agility is the key. The ability for a small business with people who work from home or other distributed locations to present the same public facing image as a sizeable corporation can greatly enhance their presence in the marketplace. In addition, IVR (Integrated Voice Response) and Virtual Receptionist services can also free up key personnel rather than being tied up on the phone.
Geographic Advantage voxige can provide phone numbers in multiple geographic areas. This allows your business to offer a local service across the country. Conversely, it also allows offices distributed across several smaller locations to present a larger (more cohesive) image, such as having a London phone number.
Now employees working from home can benefit from the same features as people working in the office, helping the employees to feel "part of the organisation" and allowing the smaller business to provide a full feature set to all employees - hunt groups, voice mail, direct dial, presence indication - irrespective of where they are working.
Standard and custom IVR (Integrated Voice Response) applications can be provided. Used carefully, these can reduce a company's call handling burden whilst increasing the speed at which customers reach their desired destination. As outlined earlier, this can also present a corporate image for the smaller organisation.
Using voicemail intelligently can greatly enhance the customer's perception of a business. This combined with voxige's advanced features such as voice-to-email and sms notification can offer the small business much needed flexibility and control.
Call us now to discuss how voxige can improve your company's image, improve communication productivity and save you money. Please contact us at sales@voxige.com or +44 (0)20 3161 6000.